Terms of service

SingleCliq – Customer Trust, Warranty, Shipping & Return Policy

At SingleCliq, we are committed to providing our customers with a reliable and transparent shopping experience. Our goal is to deliver 100% genuine electronics products with complete customer satisfaction and trusted service.

Product Authenticity
- All products sold on SingleCliq are 100% original and genuine.
- Items are sourced from trusted suppliers and authorized distribution channels.
- Every product is delivered brand new and factory sealed in original packaging.

Brand Warranty
- Most products come with the official manufacturer warranty.
- Warranty support is provided directly by the respective brand’s authorized service centers based on the product serial number or brand warranty terms.
- Customers may be required to contact the brand’s service center for warranty claims where applicable.

Shipping & Delivery
- Orders are generally processed within 24–48 hours after order confirmation.
- Standard delivery time across India is typically 3–7 working days, depending on the delivery location.
- All products are packed with secure protective packaging to ensure safe delivery.
- Customers will receive a tracking ID once the order is shipped.

Return & Replacement Policy
We accept return or replacement requests only under the following conditions:

Eligible Cases
- Incorrect item delivered

Conditions
- The issue must be reported within 24 hours of delivery.

Refund Process
Once the returned product is received and verified, the refund will be processed within 5–7 working days through the original payment method.

 Customer Support
Our support team is always available to assist customers with order inquiries, product information, or warranty guidance.

At SingleCliq, we value your trust and strive to provide authentic products, secure delivery, and dependable service for a smooth online shopping experience.